Paint Slayer Auto Spa ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Identifiers: Name, email address, phone number, and vehicle information you provide when requesting an estimate or contacting us.
Commercial Information: Records of services requested or received.
Internet and Electronic Activity: Browsing data, IP address, browser type, and pages visited on our website.
Communication Data: Messages, calls, and consent records related to our communications with you.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and estimate requests
Provide, maintain, and improve our services
Send communications via email, SMS, or phone regarding your service requests
Process payments and maintain service records
Maintain consent records as required by law
Comply with legal obligations

3. SMS/Text Messaging Privacy

By providing your phone number and opting in to receive text messages from Paint Slayer Auto Spa, you may receive messages related to appointment confirmations, service updates, estimates, and promotional offers.

How You Opt In: You may provide consent to receive text messages by submitting a form on our website, requesting an estimate or appointment, or by texting a keyword to our business number. Your opt-in constitutes consent to receive messages only from Paint Slayer Auto Spa and not from any third parties.

Message and data rates may apply.
Message frequency varies based on your interactions with us.
Consent to receive text messages is not a condition of purchase.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us at info@paintslayerautospa.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent records are retained for a minimum of 10 years in compliance with applicable regulations.

4. Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers: With trusted third-party providers who assist in operating our website, managing our CRM, and delivering email or SMS communications — solely in support of our services to you.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, with prior notification to affected users.

5. Do Not Sell or Share My Personal Information

Paint Slayer Auto Spa does not sell or share your personal information for cross-context behavioral advertising purposes. If you wish to opt out of any data processing, you may contact us at info@paintslayerautospa.com.

6. Cookies and Tracking

Our website may use:

Necessary Cookies: Required for website functionality.
Analytics Cookies: To understand how visitors use our site and improve the user experience.

You can control cookie preferences through your browser settings. We honor Global Privacy Control (GPC) signals.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. SMS consent and communication records are retained for a minimum of 10 years per applicable regulations.

9. Your Rights

Depending on your state of residency, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of the sale or sharing of personal information
Opt out of marketing communications

You will not be discriminated against for exercising any of these rights. To submit a request, contact us at info@paintslayerautospa.com. We will respond within 45 days.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

13. Terms of Service

Please review our Terms of Service for additional information regarding SMS communications and opt-out procedures.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

Paint Slayer Auto Spa
Amarillo, TX
Email: info@paintslayerautospa.com
Phone: